You can know the real space used by a user, using this commad to compare with the cPanel report:
# du -hs /home/username/mail/userdomain.com/user/
If the values are diferent you can delete maildirsize:
# rm -rf /home/username/mail/domain.com/user/maildirsize
# du -hs /home/username/mail/userdomain.com/user/
If the values are diferent you can delete maildirsize:
# rm -rf /home/username/mail/domain.com/user/maildirsize
When you login to cPanel it should be resolved.
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